- 866-724-7787 M-F 8:30-5:00 pm EST
- Terms Application
- Totally Free Shipping (contiguous US)
- Same Day Shipping (orders in by 2 pm EST)
- No Sales Tax (except MD)
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Not sure what to order? No problem! Just call us at 866.724.7787 or send us an email—we’re happy to answer any questions and make sure you get exactly what you need. Want to try before you buy? Request a sample!
We love rags (seriously, we do), and we’ve been at this for a long time. Let us help you find the perfect fit so you don’t have to deal with returns. No guessing needed!
If something didn’t work out, give us a call at 866.724.7787 or email us. Let us know what happened—we’ll help you figure out if there’s a better option for your needs. Sometimes, it’s just the wrong rag for the job, and we probably have the right one!
Ready to start a return? Give us a call or email us—we’re happy to help.
For our business customers, we offer Net 30 terms upon prior credit approval. Please complete our terms' application (Government agencies, schools & state government - no application needed, just contact us). There is a $600.00 minimum per order/invoice to receive terms (no minimums for our non-terms customers).
If your company uses external invoice services, we can support you. We currently service customers using Coupa, SAP Ariba Solutions, and Jaggaer.
If you ship within the state of Maryland, 6% sales tax will be applied.
We hear this occasionally from customers. Many can cancel the rag portion of their contract and keep the uniforms. Another idea is to learn the minimum requirement of your contract and reduce your replenishment to that number. Buy the rest of your bulk rags from us and save! If you are getting red rags from them, get blue rags from us. Take advantage of the savings until your contract expires.
Some use their lawyer to get out of a sucky contract, just so they could shop at RagLady.com. They were surprised by how easy it was (this is what lawyers are good at). Document a few issues and bam, goodbye contract. They'll easily recoup their legal costs in reduced rag costs, better rag quality, and improved employee satisfaction. Sometimes you just have to be creative!! We'll be here when you are ready.
Of course, we've thought about you. Check out our Pallets for the absolute best pricing. If you don’t want a pallet, you can buy boxes using our tiered pricing. The more you buy, the more you save. You can then repackage the product into packs of rags, if you want, and sell them at a nice markup. While we don’t have suggestions for which products might do best in your area, we do have our products broken down by Industry. That might help you decide.
It's crazy but yes, we ship your order for free. Shipping doesn't cost you a dime (of course you can't ship anything anywhere for a dime, but if you could, we wouldn't charge you for that dime.) Oh wait, we do have some fine print we'll show you in regular size print.
Fine Print in Regular Sized Print: Our free shipping includes standard delivery. We don’t cover additional carrier surcharges for liftgate services, rural delivery, appointments, etc. These can range from $75-$200. We will contact you about these fees should we see them on your account. We don't ship to Alaska or Hawaii for free. You guys already live in paradise. We also don't ship internationally for free. It's too far away. So there you have it, Free Shipping.
Most rags are typically in stock and ready to ship. We must receive orders no later than 2:00pm EST (M-F) to ship the same day (same-day shipping isn't guaranteed). Local deliveries will ship within 1–2 days of placed order.
Find your shipping location on the map. Then look at the little colored boxes on the right of the map. Those represent the number of business days (weekends are not considered business days) it will take for you to receive your order. We can't guarantee this timeframe but it is normally correct (if there is anything such as normal around here). We ship from Stevensville Maryland.
Call if you want expedited services at 866-724-7787. FYI - Expedited services generally cost an arm and a leg (that's your arm and leg).
The shipping method will depend on the location and weight of your order. We ship via FedEx, UPS, the US Postal Service and use local delivery trucks. Free Shipping within the continental/contiguous USA.
Yes. You can pick up your orders Monday–Friday, 8:30am - 5:00pm. Directions to our warehouse.
Yes. We ship to these locations via USPS Priority ONLY. Packages are usually delivered in 3-7 business days.
Additional shipping charges DO apply to your shipping area. Since shipping charges are based on weight and your zip code, the best way to find out additional shipping charges would be to place your order online. Your order AUTOMATICALLY gets placed on hold. We will then email you within 24 hours with the additional shipping charges that apply to your order. We will not ship without your approval.
*Non-contiguous states are Alaska and Hawaii and all offshore US territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the United States Virgin Islands.
Yes. Additional shipping charges MAY apply. Since shipping charges are based on weight and your zip code, the best way to determine the additional shipping charges would be to place your order online. Your order AUTOMATICALLY gets placed on hold. We will then email you within 24 hours with the additional shipping charges that apply to your order. We will need your approval to either ship or cancel your order at NO obligation to you. Orders shipped via USPS Priority are usually delivered in 3-7 business days.
Sorry, we do not ship outside the United States.
Sorry, we do not ship outside the United States.
Sorry, we only sell blank towels. We will drop-ship towels directly to your preferred decorator.
Bottom line, No. We get our rags and towels from trusted sources we have used for a long time. In this way, we provide our customers with consistent quality. Search for "clothing graders sorters" to find someone in your area that might be interested in your items.
Despite our best efforts, occasionally items in our catalog may be miss-priced. If the correct price of an item sold by us is significantly higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
